Wind claim · Orem, Utah

Inspected on a Tuesday. Approved a week later.

A low-slope Orem roof with wind damage and soft spots in the decking. The photo report was clear enough that approval came back in seven days, and the new roof was on in 17.

Roof work approved by the insurance company

$16,423

Inspection to approval: 7 days
Inspection to new roof: 17 days
Roof size: 21 squares
New roof on: Jun 2026

Soft decking replaced. The homeowner paid only their deductible.

The soft decking repair, and even new gutters, were paid by the insurance claim. The homeowner's only cost was their $500 deductible.

Old brown shingle roof with mountains behind — The old roof on the left, the finished roof on the right. Drag the handle to compare.

The old roof on the left, the finished roof on the right. Drag the handle to compare.

The timeline

From the first look to the last nail

Every date below is from our job file. This is what “we handle the insurance” actually looks like.

May 19
Free inspection
Over 200 photos, test squares on each slope, and soft decking noted.
Test squares marked and counted for the adjuster.
May 20day 1
Claim filed
Filed the next day.
May 22day 3
Adjuster on the roof
We met the adjuster on site.
May 26day 7
Full roof approved
Seven days from our inspection to approval.
May 28day 9
Colors picked, permit filed
Shingle colors chosen and the permit application filed the same day.
Jun 2day 14
Permit approved
Materials ordered the same day.
Jun 5day 17
Install
Tear-off, soft decking replaced, new roof on. The decking was covered by the claim, not billed to the homeowner.
New decking where the old boards had gone soft.
Jun 9day 21
Supplement sent
Completion photos plus a supplement for items the estimate missed, including the brittle gutters.
Jun 15day 27
Paid and closed
Under a month from first inspection to closed. The homeowner paid their $500 deductible and nothing else.
After: new shingles on the low-slope roof.